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Colleen A. Rickenbacher is a world-renowned and highly-revered speaker, author and business etiquette expert who combines more than thirty years of hospitality industry experience with progressive communication strategies into practical results-oriented educational experiences. Read more.. OUR CLIENTS HAVE A SAY Find out what others are saying about Colleen's universal message. Praise for Colleen> Dining Etiquette: Steps to Confidence Learn the basics and be comfortable in almost any dining setting. More.. Business Dress or Business Casual? Learn to coordinate your apparel and be prepared for any setting your enter. More.. How to Network a Room Keep a conversation going without doing all the talking. More.. Let's Keep in Touch! Subscribe to the Business Manners Monthly eZine!

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